Consolidating business processes
Suites and solutions represent ways of automating business processes, but automation is only one aspect of BPM.
The concept of business process may be as traditional as concepts of tasks, department, production, and outputs, arising from job shop scheduling problems in the early 20th Century., with formal definitions and technical modeling, has been around since the early 1990s (see business process modeling).
...promotes the adoption of a process approach when developing, implementing and improving the effectiveness of a quality management system, to enhance customer satisfaction by meeting customer requirements...definition, improvement, and management of a firm's end-to-end enterprise business processes in order to achieve three outcomes crucial to a performance-based, customer-driven firm: 1) clarity on strategic direction, 2) alignment of the firm's resources, and 3) increased discipline in daily operations.
Business process management (BPM) is a discipline involving any combination of modeling, automation, execution, control, measurement and optimization of business activity flows, in support of enterprise goals, spanning systems, employees, customers and partners within and beyond the enterprise boundaries.
ISO 9000 promotes the process approach to managing an organization.
Business process management (BPM) is a disciplined approach to identify, design, execute, document, measure, monitor, and control both automated and non-automated business processes to achieve consistent, targeted results aligned with an organization’s strategic goals.
BPM involves the deliberate, collaborative and increasingly technology-aided definition, improvement, innovation, and management of end-to-end business processes that drive business results, create value, and enable an organization to meet its business objectives with more agility.
Enacting a business process is done manually or automatically or with a combination of manual and automated business tasks. Business process automation is performed and orchestrated at the business process layer of SOA Reference Architecture.
BPM software suites such as BPMS or i BPMS or low-code platforms are positioned at the business process layer.
Process design encompasses both the identification of existing processes and the design of "to-be" processes.