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I did a search for the hotel website and they only listed the same phone number that was given to me on the reservation, which is incorrect.
I thought it may be incorrect because it was an international number and I wasn't dialing it correctly but I looked into how to dial to a number in Chile and confirmed that I dialed it correctly.
Here is a link tripadvisor.com/Show Topic-g1-i12105-k4916780… I am just trying to make people aware of an issue that doesn't appear to be just a one time thing and only happening to me.
There also appears to be quite a few other complaints about on the Consumer Affairs website as well - consumeraffairs.com/travel/
The response that I received back from them was that they tried contacting the hotel but couldn't get through so I would have to deal with the hotel directly myself. I tried calling the hotel directly but the number I was given by was someone's personal number that didn't speak any English and had nothing to do with the hotel.
So now I am left with having to dispute the charge with my credit card company. Interestingly enough I was looking for another forum here on Trip Advisor to post this information and there was one recently in the Support Forum (which was an incorrect place to post) but with several people's similar experiences to mine.
I received a message saying the reservation was cancelled and thought it was done.Make sure each one has a clearly visible product acronym and expiration date.Eventually the Box Tops program will become digital-only.For some odd reason you seem more upset that couldn't help you than the fact that the hotel charged your card without authorization.Of course, if they charged you because there's a mistake on and the rate wasn't really fully refundable then they'd have a problem but I'm assuming that isn't the case.
Participating brands are starting to change their packaging from a traditional Box Tops clip to the new Box Top label.