Best sex chat example
It is ok to make them wait if you first ask their permission for it.
“” If your responses are delayed and the customer enquires about it, never tell them you are dealing with other clients.
Before transferring, inform the customer why and to whom their call is being transferred.
“” It is also important to notify the person to whom you are transferring the chat, give them the customer’s name and explain the nature of their question or problem.
Many customers are actually surprised with this question, in a good way.
Quite often the service agents fall into one of the two extremes: either their greeting is too short and informal, or too long and formal, both of which betray the lack of respect and concern for the customer.
If it is necessary, take the extra time for yourself by telling the customer that you are going to check the information for him and asking him to hold for a few minutes.
The customer is not concerned with slower responses or minor delays, they are concerned with lack of your attention.
It helps to build a lasting relationship with the customer, inspire future communication and create fans and advocates of your brand.
How to treat the customer to be able to appreciate all these benefits and escalate your service to a more professional and human level?
To avoid any confusion and a long chat, make sure you understand the customer’s issue before giving your instructions or offering solutions.